10% Off Your First Purchase. Code: WELCOME10 

10% Off Your First Purchase. Code: WELCOME10 

Shipping and returns

🚚 Shipping

At Royo Fritz, each order is handcrafted, with attention to detail to offer you a unique piece.

Production: All pendants are made to order. Production time is 2 business days from purchase confirmation.

Standard Shipping (Spain): Once produced, your order will be sent via standard courier, with an estimated delivery time of 2 to 3 business days.

📦 When your order is on its way, you’ll receive an email with the tracking number.

🔁 Exchanges and returns

We hope you love your Royo Fritz pendant, but if you need to return it, here’s our return policy:

Deadline: You have 14 calendar days from receipt of your order to request a return.

Conditions: The product must be in perfect condition, unused and in its original packaging.

Exceptions: Returns of personalized or custom-made products are not accepted, except in cases of manufacturing defects.

Return costs: These are the customer’s responsibility. It is recommended to use a service with tracking.

Refund: In the event of a return, the amount will be refunded in the form of a voucher redeemable online, with no expiration date, for the same value as the product.

📩 To initiate a return, please email us at info@royofritz.com and include your order number. We will respond with the steps to follow.

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